Contact
Contact Us
Pre-sale questions, theme support or custom work — one form, one inbox, a reply within a business day.
Email support
support@premiumthemes.shop
Write to us
Already bought?
Files and licences live in your account.
Go to downloads
Need it installed?
We set the theme up on your domain.
See services
Send us a message
Tell us what you need and we will come back to you with a real answer, not a ticket number.
Common questions
Answered before you ask
How fast do you reply?
Within one business day, usually much sooner during support hours.
Do the themes include updates?
Yes. Every purchase includes lifetime updates from your account's Downloads page.
What is your refund policy?
7-day money-back guarantee if the theme does not work as described and we cannot fix it.
Can I use a theme on more than one website?
Each purchase licenses one domain. Register it at checkout or add it later from My Account.
Which payment methods do you accept?
UPI, credit and debit cards, and netbanking through a secure Indian payment gateway.
Do you help with installation?
Installation guidance is part of support. Full setup on your domain is available as a paid service.